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Certified Dispatch
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RESEARCH, STUDIES, AND PUBLISHED ARTICLES
Studies and Science
"Hands-Only" CPR - Academy Statement
Without Minutes To Spare. Call processing time should reflect nature of the crisis (PDF)
Low Acuity EMS Dispatch Criteria Can Reliably Identify Patients without High-Acuity Illness or Injury
Response to Lancet Report
Modified Cardiopulmonary Resuscitation (CPR) Instruction Protocols for Emergency Medical Dispatchers: Rationale and Recommendations
NEW AHA/ERC/ILCOR CPR Guidelines
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Does the use of the Advanced Medical Priority Dispatch System affect cardiac arrest detection?
Effect of a Comprehensive Quality Management Process on Compliance With Protocol in an Emergency Medical Dispatch Center
Ability of a Priority Dispatch System to Respond Appropriately to Victims of Cardiac Arrest
Medical Miranda—Extending Priority Dispatching
Computer-Aided EMS Priority Dispatch: Ability of a computerized Triage System to Safely Spare Paramedics From Response Not Requiring Advance Life Support
Response Level Determinants Derived from 911 Callers vs. On-scene Paramedics
The Use of Priority Medical Dispatch to Distinguish Between High- and Low-Risk Patients
The Development of Emergency Medical Dispatch in the USA: A Historical Perspective
Triage by Emergency Medical Dispatchers
Emotional Content and Cooperation Score in EMD (pdf)
The Wake Effect—Emergency Vehicle Related Collissions
Estimated Cost-Effectiveness of Dispatcher CPR Instruction via Telephone to Bystanders During Out-of-Hospital Ventricular Fibrillation
The DNA of Dispatch—The reasons for a unified medical dispatch protocol
The MPDS and Medical-Legal Danger Zones
Quality Assurance: A Priority For Medical Dispatch
Protocols vs. Guidelines—Choosing a Medical Dispatch Program
Dispatch Disasters
Liability —Is EMS Putting You Out On a Limb?
"Can't You Tell Me What to Do?!"
Please... Don't Ask Permission!!
Adult Basic Life Support
Letter to Aurora, CO Fire Department from James O. Page on PAI and Phone CPR Liability
Predicting Survival for Out-of-Hospital Cardiac Arrests
Verdicts Spotlight Dispatch Problems
Emergency Medical Dispatch - Rapid Identification and Treatment of Acute Myocardial Infraction
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Certified Dispatch, Protocol, Info & Impact
Priority Medical Dispatch Is the Standard of Care
First Party Gone-On-Arrival A New Danger Zone in Dispatch
Emergency Medical Services—EMS dispatch and response
Priority System relays emergency instructions before ambulance arrives
Dispatch Priority Training—Strengthening the weak link
The Hysteria Threshold—Gaining Control of the Emergency Caller
The Politics of Emergency Medical Dispatch
Before You Call 911—Is this emergency number the lifesaver it should be?
Call Screening in Dallas—Triage with Care
Medical Priority Dispatch—It Works!!
The EMD as a Medical Professional
Life and Death
Lives on the Line
Taking a Safer Approach to Rescue Dispatch
Key Components of Best Practice Dispatching
Is the AMPDS an Unnecessary Burden?
Making the Most of EMS
Illinois Training Endorsement Letter
Importance of Accurate Address Assignment
Manhunt! Improved AED Response helping Police
Ranking Dispatch Calls Could Save Lives
Computerized System Offers Warning of Bioterror Attack
Dispatch Protocol Systems, The Good the Bad and the Ugly
Community Early Defibrillation (pdf)
Emergency Medical Dispatching (pdf)
Ambulance Accidents, Lights & Sirens
Is Ambulance Transport Time With Lights and Siren Faster Than That Without?
Above All—Do No Harm
The Wake Effect—Emergency Vehicle-Related Collisions
The Maximal Response Disease—"Red Lights and Siren" Syndrome in Priority Dispatching
Lights, Sirens and Liability
Lights and Siren: A Review of Emergency Vehicle Warning Systems
Dispelling Myths on Ambulance Accidents
Patient Outcome Using Medical Protocol to Limit "Lights and Siren" Transport
Running "HOT" and the case of Sharron Rose
Use of Warning Lights and Siren in Emergency Medical Vehicle Response and Patient Transport
What a Waste When the System Fails
The Red-Light-and-Siren Response—"Do we need it as much as we use it?"
Tire Focus of Ambulance Crash Investigation
Ambulance Driver Fatigue a Danger
Ambulance Trips Put Lives At Risk
Standards Overhaul is a low Priority
Student Killed When Car Hits Ambulance
Unnecessary Lights-and-Siren Use: A Public Health Hazard
Montgomery County Fire Rescue Crashes Rise
Emergency Vehicles in collisions
Texas Fire Wreck
Connecticut Ambulance Crash
News and Incidents
Born to Run Early
Newly Trained EMD Saves Baby
Overcorrection Leads to Death
Indiana Death, Tanker Truck Rollover
Portland Tradgedy
Rochester Rescue
Montgomery County has New Fire Dispatch Protocol
Dispatcher's cool head helps save boy's life
6-year-old demonstrates calm during call to 911 dispatcher
Local Dispatcher Delivers Baby at Home
Destiny Arrives Via Special Delivery
EMD Instructions Save a Toddlers Life
Operators Calm Helps Capture Burglar, Saves Lives
Hit-and-Run Death at scene
Layton Mom says thanks to dispatcher
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Position Papers
Using EMD for Acute Stroke Identification - Official Academy Position Statement
Regulations and Standards for Emergency Medical Dispatchers: A Model for State of Region
Position Paper: Emergency Medical Dispatching National Association of Emergency Medical Services Physicians
Resolutions, 1994 annual meeting, National Association of State Emergency Medical Services Directors
Standard Practice for Emergency Medical Dispatch Management
Emergency Medical Dispatching for Children
Academy
Dispatch Life Support—Establishing Standards That Work
Infectious Disease Confidentiality—Quiet and Careful
PAIs and Disease Risk
National Academy Code of Ethics
Accreditation
Medical Dispatch Site Evaluation and Needs Assessment for Comprehensive Implementation of the Medical Priority Dispatch System (MPDS) and National Academy of Emergency Medical Dispatch (NAEMD) Accreditation Eligibility
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Medical Priority Dispatch System
The Medical Priority Dispatch System—A System and Product Overview
What is the MPDS™?
What is ProQA™?
The Wheel Reinvented—MPDS Version 11
Answers to Frequently Asked Questions Found in the Principles of EMD Third Edition
Fire Studies and Information
Fire Fighter Fatalities
Bomb and Physical Security Planning
Fire Dispatcher Role in Communications
Hackensack Fire
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Legal & Liability
Risky Business
Davis vs. Messer
LA Cellular Lawsuit
The MPDS and Medical-Legal Danger Zones
Dispatch Disasters
Liability —Is EMS Putting You Out On a Limb?
Letter to Aurora, CO Fire Department from James O. Page on PAI and Phone CPR Liability
Verdicts Spotlight Dispatch Problems
Above All—Do No Harm
Lights, Sirens and Liability
What a Waste When the System Fails
Unnecessary Lights-and-Siren Use: A Public Health Hazard
History
Congress Sets Aside 9-1-1 for Emergency Calls
Fire Disasters
History of Fire Fighting
The Development of Emergency Medical Dispatch in the USA: A Historical Perspective
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