Certification: Communication Center Managers Course
Communication Center Manager (CCM) Course
"The CCM course gave me the opportunity to be with like-minded, motivated individuals and have a curriculum that would challenge me to think 'out of the box.' I've made lifelong friends and now have a network of colleagues-from big centers to small, private to public, national to international. Bottom line: If you want to make a big difference in your communication center and stretch yourself personally and intellectually, this course is for you." - Tom Somers, Los Angeles City Fire Department
Dates for the 2013 Course
- Online Begins: September 9, 2013
- Onsite week 1: October 6–11, 2013
- Onsite week 2: December 8–13, 2013
- Onsite classes run from 8:00 a.m until 4:45 p.m. Sunday through Thursday and 8:00 a.m. until 3:00 pm on Friday.
Location: The Q Hotel & Spa, 560 Westport Rd, Kansas City, MO 64111
Hotel phone: (816) 931-0001.
Centrally located in the Westport district, the Quarterage Hotel is within easy walking distance to many restaurants and stores, and it offers a free full breakfast each morning and hosted happy hour reception each evening. A special room rate applies to CCM participants, but you must mention your plans to attend the course at the time of making your hotel reservations. Shuttles to the hotel are available at the airport.
Discount rate: $104.00
More information is available by calling Carlynn Page at 1-800-960-6236 or 801-359-6916 (int'l) or visiting Fitch & Associates website