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Certification EFD Course

EFD Certification Course

The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers. Classes use hands-on teaching, class participation, simulated and actual calls, and feedback to prepare the students for work in a communication center.

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Pre-Requisites and Information:

The EFD course is open to all applicants that read and write at a high school graduate or GED level. Initial certification requires the applicant complete an approved EFD course and complete a 50 question written exam at the end of the course with a minimum 80% score. If the applicant does not successfully pass the initial exam, retests are available by phone for a $30 fee.

Certification forms are available in class from a certified instructor, or directly from the Academy. Please call the Academy for more information.

Registration includes:

  • EFD Course Manual
  • Certification fee and testing with the National Academy of EFD
  • 8 hours of CDE that can be used towards recertification in another discipline

Successful attendees receive:

The EFD Course is open to all applicants 18 years or older with a highschool or equivalent degree. The intensive three day courses cover:

For more information on the EFD class, or to register for a course visit www.prioritydispatch.net for access to a customer service representative in your area.

Certification forms are available in class from a certified instructor, or directly from the Academy. Please call for more information.